If you live in any of the following North Dallas suburbs please read and pass this on. A major water main has been broken and there is a limited amount of water for these cities. It’s expected that water will be back on in 24-48 hours. You’re asked to turn off sprinkler systems if you live in any of these cities.

FYI, for The Colony, it is only Austin Ranch that is affected. Also, Windhaven at Plano Parkway is closed for emergency water lines to be run across it.

Please pass this on to anyone living in Allen, Frisco, McKinney, Plano,
Melissa, Lucas, Parker, Prosper, The Colony, Princeton, and other smaller
towns in that area. Please ensure you turn off your sprinkler systems as
there is a major water shortage issue due to a broken pipe at the water
district source. No water is being provided at this time. The estimate for
full restoral of water volumes is 2-3 days from now.

The update below is from the City of Allen. Read on for more information.

_____

WATER ALERT! UPDATE 11:25 A.M.
The North Texas Municipal Water District and the Allen City Manager have
declared a Stage 4 Emergency Condition. The following water use restrictions
are now in affect:
All non essential usage of water is prohibited. Essential means required for
health, safety, and welfare of our citizens.
Vehicle washing is prohibited, including commercial car washing.
All commercial and residential landscape watering is prohibited.
No filling of new swimming pools; existing pools may maintain their water
levels.
All commercial water users must reduce uses by 60-70%.
The City is also shutting down all commercial construction including home
building with below ground activities, directional boring, and water/sewer
line installation to help avoid water line breaks.
Background Information:
There is currently NO water delivery taking place from NTMWD to Allen. Allen
currently has a 10 hour supply in the ground and elevated storage tanks at
normal usage levels. Successful limitation of water useage will assist in
making the water supply last 36-48 hours.
The water the City of Allen still has available to deliver to residences and
businesses is safe and drinkable. The present situation is not a water
quality issue.
Per an information release from The North Texas Municipal Water District:
Allen, Frisco, McKinney, Plano, Melissa, Lucas, Parker, Prosper, The Colony,
Princeton, and several smaller towns and water supply systems are all
affected.
The problem is a broken pipeline that NTMWD is going to repair as soon as
possible. Actions by the water district are underway to restore partial
service to affected communities; about 30-40% restoration of delivery is
anticipated in the next 12 to 24 hours.
When repairs are affected, it will take several days to restore full system
capacity. The water district cannot estimate how long it will take to affect
full repairs at the present time.
This information is sent out through the Public and Media Relations Office
and the Community Services Department of the City of Allen. Updates will be
posted on the city’s website at www.cityofallen.org.